JOIN THE ARROW PUBLICAN PARTY!

BUY A PUB LICENSE and RUN YOUR OWN PUB

THE PUBLICAN HANDBOOK

We are currently seeking individuals with the desire to become an Arrow Licensed Publican. Publicans have to entertain, understand business principles, possess excellent communication skills, and have strong community contacts. The Arrow Neighbourhood Pub Group offers the right individuals more than just a great investment, we offer a rewarding way to enjoy your investment choice and contribute back to your neighbourhood and community.
 

The Past

The origin of “The Arrow Neighbourhood Pub Group” dates back to 1992 when Bob Desautels, the founder, converted an existing British style restaurant/pub to a uniquely Canadian concept by offering menu items specializing in local microbrewed beers, wines and locally produced foods.

With the help of our suppliers, The Arrow Neighbourhood Pub’s have become the taste testing ground for fresh, unique, locally produced indigenous products. "We champion the absolute best in Canadian craftsmanship," Bob states.

Putting The Arrow’s purchasing motto "Serving up the Best of Locally Crafted Foods & Beverages!" into practice The Group has quickly become "preferred clients" to many select breweries and suppliers. The Arrow has continually focused on the quality of its products, a strong commitment to exceptional service and the local environment.

Customers quickly embraced The Arrow concept and have fueled the company’s growth in Southern Ontario. Home Office boasts a team of professionals whose expertise include operations, financial performance, menu production and development along with administrative systems and support.
 

Mission Statement & Vision

Our pub business strives to bring the best of locally crafted foods and beverages to the market while exceeding the expectations of our guests and other key stakeholders. Our goal is to capitalize on our leadership role in the pub sector and take our ‘buy local’ business philosophy to more and more markets.

Publican Def’n: A licensed operator of a pub.
 

The Future

The Arrow has recently embarked on an expansion program by offering an opportunity to qualified individuals to become an Arrow Licensed Publican. The Arrow Neighbourhood Pubs achieve excellence through an ongoing commitment from Home Office support for its licensed operators by offering: site selection, design and construction, extensive training, on-site opening assistance, constructive pub visitations, continuous updating of all operations and product manuals, ongoing marketing and promotional assistance, the Neighbourhood News newsletter and its innovative Edge Program.

The Arrow’s Edge Program is specifically designed to give our operators the competitive advantage necessary in today’s marketplace. The Edge focuses on relationship marketing techniques, supplier relations and product knowledge, service theatre and a comprehensive quality assurance program to assist you in achieving your goals as a Licensed Publican.

The Arrow targets its marketing and promotional efforts to providing highly professional, cost-efficient and effective tools to help create brand awareness at the national, as well as the neighbourhood level. The Group continues to engage suppliers with exciting co-promotions and new product launches. Locally crafted products are frequently reviewed and evaluated to ensure existing menu items and recipes are continually enhanced.

The Group has developed a novel approach to its overall corporate governance in the form of the Arrow’s "Co-op Council" which is comprised of Licensed Publicans from each pub location. The Council actively participates in key decision-making areas such as supplier selection, training programs and marketing. The strength of this co-operative culture in the company is that it ensures the Arrow is kept current and relevant to the customer.
 

The Accolades

The Arrow Neighbourhood Pub Group has won numerous awards and garnered praise from the press throughout Ontario. In 1998 the readers of X-Press magazine voted our Ottawa pub as the ‘Best Pub’ and rewarded it for providing ‘The Best Service’ in 1998 and 1999. In November 1999 The Globe and Mail praised our Guelph pub for its treatment of traditional real ales. And, Stephen Beaumont, writing in the Toronto Star, wrote that our pub served the best burger in Toronto!

"Like sitting in your own living room except you don’t have to pick up afterwards. In a word, Genuine!"
Ian Bowering, In Search of the Perfect Brew

"A special secret… perhaps the friendliest place in town."
Jack Batton, CBC’s Metro Morning

"Canadian brewers and chefs are winning international awards. But we also need pubs and bistros that pursue excellence in Canadian beer, cuisine and service. Get ready for a pub that promises to deliver on all three counts."
Jamie McKinnon, Ottawa Sun

If you have a passion for people, excellent communication skills, proven business acumen and a willingness to invest in becoming a Licensed Publican then don’t hesitate to contact us and find out more about our exciting expansion program. Join The Arrow Publican Party!

For Information fill in and submit:

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Or contact Bob Desautels:
The Arrow Neighbourhood Pub Group
176 Woolwich Street, ON Canada N1H 3V5
Telephone: [519] 836-3948  Fax: [519] 836-6749

The Arrow Neighbourhood Pub Group is a member in good standing with the Canadian Franchise Association.